Terms and conditions

Access and use by you of this site constitutes acceptance by you of these Terms and Conditions that take effect from the date of first use. lovecamping.co.uk may at any time revise these Terms and Conditions without notice. It is up to you to regularly review the Terms and Conditions in case there are any changes. Continued use of the lovecamping.co.uk website after a change has been made is your acceptance of the change. English law shall apply to the contract and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

1. POLICIES

1.1 - Cancellation/Returns/Refunds Policy - Booking deposits are non-refundable. Should you cancel your booking, a refund will not be given for your deposit. lovecamping.co.uk is not responsible for the balance of payment for your booking; please deal directly with the campsite concerned for booking queries and cancellations.

1.2 - Delivery Policy - As bookings are not deliverable, your account and services do not include delivery. You will be sent a confirmation email for your booking and it is your responsibility to ensure that it is not blocked by any spam filters that you may have in place.

1.3 - Privacy Policy - We collect personally identifiable data (PID) about you that you specifically and voluntarily provide. We endeavour to collect only the minimum PID to provide the service that you request. By registering your PID you expressly give permission to us to contact you regarding the goods and services we supply. We do not sell or rent your PID to anybody. We may be required by law to disclose information you have provided to conform to the law and legal authorities.

2. TECHNICAL REQUIREMENTS

To use lovecamping.co.uk’s services you will need certain equipment, not supplied by lovecamping.co.uk. This includes a computer, an internet connection, and the necessary software to browse the internet and access emails. lovecamping.co.uk is designed for and tested on Microsoft Internet Explorer and Mozilla Firefox, run in their default settings. Performance on other applications cannot be guaranteed, and no assurance can be provided that lovecamping.co.uk services can be used with any configuration of computer, software, and settings. The necessary programs to utilise lovecamping.co.uk services are available for free on the internet, and as such no refund can be made for any failure of your own equipment to receive, process, and correctly display lovecamping.co.uk services.

3. COMPANY DETAILS

lovecamping.co.uk is owned and operated by Rubix Media Ltd

Company number: 07184398

Registered address: 5 Montpelier Court, Station Road, Bristol, BS6 5EA

Contact phone number: 0845 527 3362

4. COOKIES & ADVERTISING

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies, please ask us.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The cookies in use on our site are for Google Analytics amongst others. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.