Rivendale Caravan Park in Derbyshire

Very disappointed. Booked short stay to test out new tent. Pitch price twice the average campsite price so assumed it would be very good. Footpaths broken rock, hard on the feet and dangerous for children. Toilets were a long way from camping field, you must take a toilet if you have children. Cafe was slow service and expensive. Also they had CCTV cameras INSIDE the toilets. That contravenes human rights! I was in security services. Its not justified. You have CCTV cameras outside the toilets which monitor arrival and leaving so any incidents can be investigated. Some people dress or undress outside the shower cubicles due to the confines of a cubicle and the wet floor and were distressed when I pointed to the CCTV camera. Remove them immediately.

Stayed for 2 nights really disappointed with the pitch size, felt & looked like a car park space only had about 6 feet between us the other van which was next to us. Felt it was very overpriced £58 for 2 nights for what we got.

Had a good relaxing weekend on this lovely site, every thing was spot on the site itself very clean, the toilet was very clean and warm the underfloor heating made all the difference, plenty of hot water which was a blessing, the staff were friendly and helpfull, and plenty of places to take our dog for walks.

We have just returned after a relaxing weekend. We highly recommend this site, very clean facilities, a cosy bar/restaurant. The staff are a credit to the site, lovely people, friendly and polite. We are looking forward to returning soon.

Loved the camp site . Well done for having amazingly clean toilets and shower block . Loved the timber yurt

From booking in to booking out everything was spot on.Super large private pitches and excellent facilities.Smashing area,will recommend to others and will definitely return again.Many thanks.

Fantastic camp site with clean, well equipped amenities. Great location for walking, will definitely be staying here again.

I unfortunately got stranded attempting to make my way home back to Buxton, and by some miracle, the vary kind people at the Prancing pony aloud more then just my self to take refuge and shelter away from the harsh snowy winters night. I mean,even the snow plow got stuck attempting the hill! I can not thank these guys enough for the warm embrace, kindness and willingness to help there fellow man. I shall be singing these guys prases for ever more! an will definitely stay there again, (hopefully this time not under such bizarre and unforeseen circumstances).
5 star rating more then warranted!
Thank you ever so much and I can honestly say that, that night you saved my bacon! and the other guys who got stuck for that matter.

Excellent site Brilliant for links to cycle routes and walks. Very clean and friendly. Had a great stay.

Came across this site on the internet whilst looking for a short break somewhere not to far from home. We liked the look of this site as it had a play park for children and there was a pub/restaurant to have tea in along with it being close to many attractions. We arrived on the Friday evening and on arrival we told which pitch number we were and told to follow the 1 way system to find our pitch which we found very difficult as the map was not that clear, we had to ask another person not someone that worked there for help to which they did assist but commented that they also had trouble finding their pitch, when we eventually found our pitch we were happy with the location as it was both next to the park and the toilets/ shower block which always make a stay a little easier, however saying that my husband went into the toilets to find a puddle of urine on the floor, and later that evening went into one of the cubicles and there was a can of coke and tissue on the floor which was also there the next day and seeing as there was some sort of signing off schedule on the door this did not seem to be updated very often we appreciate it is probably the height of the season but felt this should of been kept on top of.....on the sat eve we went to the bar for a meal at about 5.40 as the poster stated that it was open all day and served food from 5.30, when we arrived we were told that food did not start until 6.15 to which we accepted and asked for a Copy of the menu so we could decide what we wanted....I went back up to the bar at 6.15pm to order our food to be told that there was no gammon as I had the previous nights menu, when I commented that you gave it to me I just got told " I told you it was last nights" my question why would you give out the previous nights menu to anyone ??? We ended up ordering 3 burgers off the specials board which I would like to say we're very enjoyable, just one more point I feel I should make is that we went there with a clean van and car and left with them both covered in dust as all the road around the site were covered in white type chalk stoning which comes up onto the car when travelling and other driving past .....

Very poor communication. After 4 phone messages left on answermachine and 4 ignored messages via their website and a verbal promise that someone would call me back, i heard nothing.

You can get a an early booking discount if you book on the phone, perhaps this is why no-one would answer the phone between Nov 2013 and March 2014.

Very bad customer service.

Sorry,but not one of the nicest places I've visited! Having dogs,it seems a very dog unfriendly site. Dogs must be just tolerated by the site as there are that many signs stating 'No dogs'. 99 % of us are responsible dog owners and do clear up after them. There is no 'Dog walking area' that I found other than open fields. A very dull, isolated site as difficult to 'see' any fellow caravaners with the very low lighting you have. Mixing and making friends is important. I gave it 2 stars as the site was clean.

we turned up hoping for a pitch and asked to be put in the overnight pitch so we could get wifi ,very helpful staff ,great toilet and shower block ,now booking for another visit on the 27th very nice site

When I booked I was told that the family POD would not be big enough for 2 adults and 3 children therefore I booked a tent pitch for 2 nights @ £20 per night which I thought was very pricey. However, when we got there we found that the POD was plenty big enough and in actual fact there were notices up in the toilets stating that the POD would quite happily be big enough for 2 adults and 3 children. I complained but the receptionist/owner refused to refund me. The notices were removed from the toilets. I would not stay here again as I felt I was pressured into paying for something extra unnecessarily.

fantastic campsite

Just returned from our break at Rivendale. Beautiful place, but rather disappointed with the cleanliness of the toilet block and showers. These were dirty on arrival and one certain cubicle still had the same 'mess' in it when I left on the 14th August. There were cloths to clean and a mop for the showers (which no-one else seemed to use!)but the blocks needed to be cleaned at least twice daily in the height of the season.
The rest of the site seemed clean and tidy and the staff were helpful.
Shop did not seem to hold much stock, but trips out daily meant shopping could be done elsewhere.
Lovely area to stay in - plenty to see and do.

Fantastic holiday. The Pod was lovely and cosy, the staff were extremely friendly and went out of their way to make sure we had a great time. There is a lovely friendly atmosphere on the site, very relaxed, and the fire in the very comfortable bar, just made it perfect. Wish we could have stayed longer. Thank you!

Rivendale campsite is a fantastic place to stay .It is well cared for and the wardens are friendly and very helpful.This site has got the David Bellamy gold award for the last ten years and this is the reason that the hedges and grass is not cut until the wild flowers and hedges have stopped flowering.I believe that by leaving the site in a wilder state it allows more wild life to be seen.We will continue to go to this site on a regular basis as everything it advertises is there.
Fantastic staff
Clean toilets
Clearly marked pitches
Safe and well cared for site.
Close to the tissington trail

just had a fab weekend break, four families our pitches were brill,we could camp close to each other and set up our kitchen/gazebo area. Staff lovely, not intrusive, facilites clean and good! bar great beer at a great price, rare these days! would recommend to anyone, would certainly go again!!

Lovely site, stunning scenery, showers and toilets spotless, very friendly helpful staff, hired the hot tub for the night, didn't know quite what to expect but it was wonderful and just what we needed after being out walking for 8 hours!!!! will definitely be visiting again.

Rivendale:-
We enjoyed our stay so much last year, we're leaving in a couple of days for another week there!
Personally, I couldn't fault the shower/toilets, clean, dry and odour free! Also, the security code on the door was an added bonus, meaning that only those 'in the know' had access.
The pitch sizes were great, ample room for a family tent and still plenty of space. I've been to many other sites where the pitches were so crammed in, it felt like I hadn't left London - but not so with Rivendale.
My recommendation? Go, you'll love it!

Decided to spend my birthday weekend at Rivendale with my boyfriend having never been before.
Absolutely amazing, and wonderful scenery.
The bar was excellent value for money. I found none of the issues with the toilets, rubbish, or shop mentioned by a previous reviewer. Toilets were cleaned regularly, no rubbish on site, and shop full.
The staff were excellent, full of local knowledge and even wished me happy birthday when I visited the shop towards the end of our stay. Brilliant time, thanks!

On the website it seemed like a well cared for site with lots of regulations and standards but we were very dissapointed throughout our stay.

1.Dirty toilets with no toilet roll in certain toilet cubicles,filthy shower curtain,toilet roll all over the floor, bins over flowing, hairs over the sinks and the showers pulsating hot and cold water out.

2.The site itself seemed very uncared for.Again bins were overflowing and the hedges and shrubs were not cut and the lawns not edged.

3.We felt the need of a warden would have been benefical when children were running around throwing plastic bags filled with water in the evening.

4.We were looking foward to a bbq when we arrived and we were going to buy some fresh, local meat from the shop which was advertised on the website.They didn't have any!The next day they did but there were frozen sausages with 50% pork.

There were a few other issues but I don't want to go on,we won't be returning but I hope these issues are resolved so others are not as dissopointed as we were.

Just returned from a great week at Rivendale. Very clean site with excellent shower/toilet blocks. Helpful staff and would recommend friends to this site. They even held a camping wedding whilst we were there. Thank you all.